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Information and Communication Handling in Caregiving
1.5-3hrs
beginner levelYou need to build up effective communication skills to have a thriving career in health and social care. This caregiving course addresses the issue of information handling in the fields of healthcare and social care in the UK. We explain how to develop good interpersonal skills and provide formal, written, verbal and nonverbal communication strategies. We also show you how to bridge communication barriers, protect your client's data and more.
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Information and Communication Handling in Caregiving
Learn how caregivers should communicate and handle patient information in the UK in this free online caregiving course.
You need to build up effective communication skills to have a thriving career in health and social care. This caregiving course addresses the issue of information handling in the fields of healthcare and social care in the UK. We explain how to develop good interpersonal skills and provide formal, written, verbal and nonverbal communication strategies. We also show you how to bridge communication barriers, protect your client's data and more.
Course description
Course moduleA short ad will play before each lesson.
Module 16 Lessons
Data and Communication Models for Carers
In this module, you will learn how to build interpersonal skills through verbal and nonverbal communication. We will demystify some body language myths and identify strategies to overcome critical barriers to communication. Systems for the secure handling of information, laws of confidentiality, and data protection act in the UK are also covered.
1.Learning Outcomes
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2.Communication and Body Language
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3.Overcoming Communication Barriers
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4.Confidentiality and Records Maintenance
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5.Techniques for Handling Information
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6.Lesson Summary
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Module 21 Lessons
Course assessment
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